BOOKVANS.COM FAQ

Q: What time does BOOKVANS.COM open and close?
A: We are available 24 hours, 7 days a week. 
     7AM - 9PM 
     9PM - 7AM (by Appointment) 
     (800) 847-6493
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  Q: Does BOOKVANS.COM have any surcharges for being under 25?
  A: No there is no underage fees for being under 25.

 Q: I need to rent hire/rent a vehicle, is it possible to pick up from Santa Monica and return it to LAX?
 A: Yes, you can hire/rent from any of our locations and drop it off at LAX. 
      We also offer delivery and pick up. Please ask for details on arranging your delivery or drop off. 
  
Q: Is there a shuttle from Los Angeles International Airport to the van? Also, when we drop off the vehicle will a shuttle take us to the airport for our flight?
A: We provide a shuttle to LAX, BOB HOPE (Burbank). VAN NUYS and JOHN WAYNE(Orange County). 

Q: How soon in advance do I need to book a vehicle?
A: Reserve your van as early as possible. One week in advance is recommended to confirm and book your vehicle.

Q: Is there a Cancellation Penalty?
A: There is only a cancellation fee if you do not cancel 24 hours in advance.

 Q: Is it possible to have the vehicle with a GPS, WIFI and phone chargers ?
 A: Yes, upon availability. We can provide accessories to make your commute more convenient. 

 Q: I am required to carry snow chains for my van rental. Is it possible to hire these from BOOKVANS.COM?
 A: We can provide you with snow chains. Safety First!

Q: Can you remove and store the rear seats of the Van Rental?
A: Yes. We can remove however many rows you desire depending on the type of Van Rented.

Q. Do you provide parking for personal vehicles, is it secure? 
A: Yes, we provide parking for your personal vehicle in our secured lot. To accommodate Studios and Production Companies, we are able to park personal and rented vans, trucks and production vehicles on our lot. Parking is available at our Hollywood, Glendale/Burbank Locations. 

Q. How do I setup a corporate Account? 
A: Click Here for a step by step guide. 

MORE QUESTIONS? 

Our Transportation Coordinators are available 24 hours to provide you with answers and solutions. If are inquiring about a rental or have a question, please contact us at 247vanrental@gmail.com

VAN | SPRINTER | TRUCK RENTAL 

We offer 12 - 15 Passenger Pass Van Rentals. In addition, our fleet consists of Mercedes Benz Sprinters, Transit, Mini and Cargo Vans. If you're looking for a luxurious Executive Sprinter, check our fleet out here.

PicK-UP / Drop-off / Delivery 

At BOOKVANS.COM, we stride to deliver the best in van rentals and customer service. To ensure you have a smooth rental process, we offer to deliver your rental and pick it up from your desired location. 
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Roadside assistance 

Unfortunately, accidents happen.  If you're experiencing an emergency please contact 911. Otherwise, we will be able to help you with our 24 hour roadside assistance. 
​BOOK VANS.COM 

Check out our clean fleet of passenger vans.

WIFI, COOLERS, Delivery & Pick-up - 24/7

(800) 847-6493


​LOS ANGELES | NEW YORK | LAS VEGAS
MIAMI | CHICAGO | SAN FRANCISCO | SAN DIEGO | HOUSTON

LOCATIONS

Burbank
Los Angeles
Las Vegas
New York
San Francisco
San Diego

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FORMS

BOOK VANS Travel Form
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File Type: pdf
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BV Credit Card Auth
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